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Level 1: Cadet

AFL Live App Subscription

Answered

I subscribed through the App Store (paying weekly). I cancelled my subscription and it expired on Oct 5th but I was charged again on Oct 8th. How to I get my money back?

1 ACCEPTED SOLUTION

Accepted Solutions
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Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: AFL Live App Subscription

Hi @RT9

 

Thanks for getting in touch with us

I'm sorry to hear about your billing issues

 

I have sent you a private message requesting more info

We can chat there

 

Regards

Micheal @ Telstra

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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3 REPLIES 3
Highlighted
Telstra (Retired)
Telstra (Retired)
Accepted Solution

Re: AFL Live App Subscription

Hi @RT9

 

Thanks for getting in touch with us

I'm sorry to hear about your billing issues

 

I have sent you a private message requesting more info

We can chat there

 

Regards

Micheal @ Telstra

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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Level 1: Cadet

Re: AFL Live App Subscription

Thanks for the reply but the link you gave me to resolve the issue with Apple just gave me a "403 Forbidden" message.
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Level 1: Cadet

Re: AFL Live App Subscription

Sorry Michael, accidentally clicked on “accepted solutions.

Thanks for the reply but the link you gave me to resolve the issue with Apple just gave me a "403 Forbidden" message.

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