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Community Manager Community Manager
Community Manager

AFL Live App Technical issues 8th June

Please be aware that the AFL Live App is currently experiencing technical issues.

 

Today's matches are available to stream via the home page and video page,

the Match Centre is currently unable to access the live stream.

 

We apologise for any inconvenience

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6 REPLIES 6
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Level 1: Cadet

Re: AFL Live App Technical issues 8th June

Hi team, there's no way to actually watch the game? What you said above does not work.

Please hell urgently
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Community Manager Community Manager
Community Manager

Re: AFL Live App Technical issues 8th June

Hello @dcbradford85

 

Sorry to see you are unable to access the live stream.

 

I just tested again and can access fine on iOS and Android if 

accessing through the video tab or at the top of the home page (Latest tab).

 

If this is not what you experience, please uninstall and reinstall the AFL App

prior to testing again.

 

If still no luck, can you please provide your device and iOS/Android details for

me to escalate?

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 4: Private Eye

Re: AFL Live App Technical issues 8th June

This is the second day in a row there have been problems. Must be fixed for Queens Birthday!


@aaron_h wrote:

Please be aware that the AFL Live App is currently experiencing technical issues.

 

Today's matches are available to stream via the home page and video page,

the Match Centre is currently unable to access the live stream.

 

We apologise for any inconvenience


 

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Level 4: Private Eye

Re: AFL Live App Technical issues 8th June

I agree. Why did they make such a stupid suggestion. Its not like they made it super user-friendly by creating a one click link.

 

I heard they've upgraded? Sends shivers down my spine when I hear that word!

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Level 4: Private Eye

Re: AFL Live App Technical issues 8th June

I can access within the App by tapping the video link, rather than going to the Match Centre page. Does not work if you try the same step on afl.com.

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Community Manager Community Manager
Community Manager

Re: AFL Live App Technical issues 8th June

Hello @nzmagpie,

Thanks for following my instructions accessing the match via the Video Tab.

 

I'm not sure what one click link your referring to?

 

Live streams cannot be accessed on the AFL Website, only the AFL App supports 

live streams.

 

If the issue is still not resolved prior to the Queens's Birthday match, please continue to access

via the home page (Latest Tab, up the top) or the Video Tab.

 

Apologies for any inconvenience this causes.

 

 

 

 

 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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