Level 1: Cadet

AFL Live app

I never had an issue before I always reacharge $30 a month. SO every time I go to watch a replay on the net says I need to have an account. Not Impressed

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Community Manager Community Manager
Community Manager

Re: AFL Live app

Hi @trac-0067


Thank you for your post, my apologies for any issues you're experiencing with the AFL Live Pass. 


Have you linked your AFL Live Pass on your mobile to a TelstraID so you can log on to the AFL Website?

If not, you will need to do this before you can access premium content on the AFL Website. 


Please navigate in-app to My Account (head and shoulders icon top left) > AFL Live Pass > Link Your Live Pass 

You can then follow the prompts to link your subscription to your TelstraID (same email/password you use to log in to CrowdSupport) and then log in to the AFL Website using these details. 


Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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