Level 1: Cadet

Afl live pass cancellation

Downloaded the AFL app to watch the preliminary finals primarily because it offered a free 2 week trial and after the match I was unable to cancel my subscription? I tried to cancel my subscription countless amounts of times and now I’ve been charged 2 lots of $4.99 over 2 weeks and found that I couldn’t cancel my sub through the app but only through safari (iPhone 8+) ???
Can I get a refund of the money I was charged ?

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
Telstra (Retired)
Telstra (Retired)

Re: Afl live pass cancellation

Hi @KT18


Thanks for getting in touch with us

I'm happy to help you with your Live Pass


I have sent you a private message requesting more info

We can chat there



Micheal @ Telstra

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit