Level 2: Rookie

AFL LIVE PASS CANCELLED - Still being charged????

I am still being charged weekly on my CC - under Telstra Applications Melbourne at $4.99 per week even though we cancelled the subscription over 12 months ago!


Have been in to the Telstra Shop - they can't help.  Contacted the AFL - they can't help.



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Support Team
Support Team

Re: AFL LIVE PASS CANCELLED - Still being charged????

Hi @SM3142


Thank you for your post, my apologies for any issues you're experiencing with AFL Live Pass. 

I would be happy to look into this for you, I've sent you a private message to request further details. 


To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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