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Level 2: Rookie

AFL Live pass problem

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I have subscribed to AFl Live Pass through Apple and when I log in I get redirected to a Telstra pay screen

 

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Community Manager Community Manager
Community Manager
Accepted Solution

Re: AFL Live pass problem

Hi @AndrewWilshire

 

Thank you for your post. 

 

There has been a new feature added to the AFL Live App recently where in-app subscribers need to link their subscription to a TelstraID. 

 

You can find instructions on how to do this - including screenshots - here: https://tel.st/5wdyf

 

Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Community Manager Community Manager
Community Manager
Accepted Solution

Re: AFL Live pass problem

Hi @AndrewWilshire

 

Thank you for your post. 

 

There has been a new feature added to the AFL Live App recently where in-app subscribers need to link their subscription to a TelstraID. 

 

You can find instructions on how to do this - including screenshots - here: https://tel.st/5wdyf

 

Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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