james57007
Level 1: Cadet
March 2019

AFL Live Pass

Answered
I am not a Telstra customer. I signed up through the app store last year. Subscription just renewed 25/02/19.
I checked app subscriptions and afl live pass is there. Plus the payment came out of my account. The problem is when I watch the Cats/Pies replay I get only the first quarter. Last year in the afl app/matches it would show 1,2,3 & 4 quarters. Now just shows highlights.
What is the problem? Frustrating.
Cheers
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Kjorg
Community Manager Community Manager
Community Manager
March 2019
Accepted Solution

Re: AFL Live Pass

In response to james57007

Hi @james57007

 

Thank you for your post. 

 

Match replays when selected from the Match Centre will only show the first quarter.

To access Full Match Replays, you need to go to the Videos tab, and select Full Match Replays from the Categories tab at the top.

This will show all 4 quarters of each game. 

 

Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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Kjorg
Community Manager Community Manager
Community Manager
March 2019
Accepted Solution

Re: AFL Live Pass

In response to james57007

Hi @james57007

 

Thank you for your post. 

 

Match replays when selected from the Match Centre will only show the first quarter.

To access Full Match Replays, you need to go to the Videos tab, and select Full Match Replays from the Categories tab at the top.

This will show all 4 quarters of each game. 

 

Please let us know if you require any further assistance. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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