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AFL live subscription not working

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I subscribed to the live pass this afternoon. I can watch it on my iphone, however everytime i click on a live game on my mac laptop it just takes me to my annual pass screen and not actually the game.

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Support Team
Support Team
Accepted Solution

Re: AFL live subscription not working

Hi @hayleyf

 

Thank you for your post, my apologies for any confusion regarding AFL Live Pass. 

 

Live streaming of AFL games is only available via the AFL Live App on a compatible mobile or tablet.

You cannot watch the live stream via the AFL website. 

 

As per the terms and conditions

Airplay: Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any AFL Live Pass.

Telstra’s agreement with the AFL restricts the display of live match videos to a 7 inch screen size. Match highlights and match replays are available for viewing in full screen size 12 hours after the match conclusion.

 

My apologies for any inconvenience.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Support Team
Support Team
Accepted Solution

Re: AFL live subscription not working

Hi @hayleyf

 

Thank you for your post, my apologies for any confusion regarding AFL Live Pass. 

 

Live streaming of AFL games is only available via the AFL Live App on a compatible mobile or tablet.

You cannot watch the live stream via the AFL website. 

 

As per the terms and conditions

Airplay: Airplay Mirroring and any form of external video output of streamed content is not permitted and is not provided as part of any AFL Live Pass.

Telstra’s agreement with the AFL restricts the display of live match videos to a 7 inch screen size. Match highlights and match replays are available for viewing in full screen size 12 hours after the match conclusion.

 

My apologies for any inconvenience.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

View solution in original post

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