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Level 1: Cadet

Afl radio

My radio crashes constantly. It's really poor that you force us to listen through the app and the radio goes for 30 seconds then stoops. I've tried uninstalling and 2 different devises. Really **bleep**

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3 REPLIES 3
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Support Team
Support Team

Re: Afl radio

Hi @Muff70

 

Thank you for your post, my apologies for any issues you're experiencing with AFL Live Pass. 

 

What device are you using to access the AFL Live App? (mobile/tablet, make/model etc)

What version of iOS or Android is your device running? 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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Level 1: Cadet

Re: Afl radio

2 different devices. Galaxy s8+ and a tab 3
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Support Team
Support Team

Re: Afl radio

Hi @Muff70

 

Can you please confirm what version of Android your devices are running? 

 

I would recommend clearing the cache via settings on your device to see if this assists. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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