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Level 1: Cadet

Automatic subscription for iPad can only watch women's not port/Melb

Never asked for Telstra id

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Support Team
Support Team

Re: Automatic subscription for iPad can only watch women's not port/Melb

Hi @GD9

 

Thank you for your post, my apologies for any issues you're experiencing. 

 

Can you please clarify how you subscribed? (iTunes, Google Play or Telstra Mobile customer) 

 

If you are a Telstra Mobile customer, you will need to redeem your live pass on your iPad using the TelstraID connected to your services. 

Please go to More > My Account > AFL Live Pass and select Free for Telstra Mobile Customers - it will then ask you to sign in with your TelstraID. 

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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