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Community Manager Kjorg Community Manager
Community Manager

There's a known issue for Firefox on Android that returns an incorrect timezone (GMT -10, rather than AEDT), which is causing times to be rendered incorrectly by 1 hour (e.g. 4:35pm rather than 5:35pm). For an optimum live match experience on mobile ...

Community Manager aaron_h Community Manager
Community Manager

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Community Manager Kjorg Community Manager
Community Manager

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

Level 1: Cadet

Hi team,
I'm trying to view Geelong v Richmond game for 2012 Round 4 on AFL Live Pass.I can only see 3 quarters of it, and the 3rd term is duplicated twice.Are you able to resolve this please? Thanks! Regards,


Level 2: Rookie

Hi, there is something wrong with my AFL app. When I open it, it shows AFL womens news. I think someone loaded the womens news into this app by accident. Can you please report this bug to the developers. Thanks 

Level 2: Rookie

Hi crowd supporti am being charged twice for my subscription. Could you help?I have a yearly subscription but am also being charged for a weekly one.could you cancel the weekly subscription please

Level 1: Cadet

I have been trying to watch some replays from earlier in the year via the afl live app on my iPad, but when I tap on a video I get stuck on a “loading” screen that never ends and seems to freeze the app. I have tried uninstalling the app, turning off ...

Level 1: Cadet

The previous app was much better i could select my team and the year i wanted to watch and it was all grouped together wich made it easy viewing, now i have to scroll all the way down to find the round i want to watch which is very frustrating as i h ...

Level 1: Cadet

I tried to re-watch the 2020 GF and get some message about telstra customers in 2017?

Level 1: Cadet

I can no longer view the 2020 season. It defaults to 2021.The link to 2020 in the menu doesn't work.Cheers.

Level 2: Rookie

Hi all, I'm subscribed with an AFL Live Pass via the Telstra offer as a customer, I can watch the premium content (such as a full match replay) on my iPhone, but when I go to the website, I click on the same video to watch I get an error mess ...

Level 1: Cadet

Ive followed all instructions that are available but am still having problems cancelling the AFL Live Pass. It's almost as if Telstra is making it difficult to get out of these arrangements. I have found my subscription details via my IPhone settings ...

Level 1: Cadet

Hello, I’m so confused. The AFL live app says I am subscribed but I can’t cancel the subscription. I’ve tried going through iPhone settings/iTunes/cancel subscription but I don’t have the AFL listed there. I can’t find any evidence of being billed on ...