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AFL App Support Community

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Support Team Kjorg
Support Team

We are currently working on a solution with app stores to pause billing for our Live Pass customers which will ensure they retain access to premium Live Pass content and not be charged. If there are any customers who don't wish to retain access to th ...

Support Team Kjorg
Support Team

There's a known issue for Firefox on Android that returns an incorrect timezone (GMT -10, rather than AEDT), which is causing times to be rendered incorrectly by 1 hour (e.g. 4:35pm rather than 5:35pm). For an optimum live match experience on mobile ...

Support Team aaron_h
Support Team

The AFL Live Pass FAQ page has recently had an update!   Please follow the applicable link to learn more, and if there are any further questions or concerns, please let us know.   Section 1: AFL Live Pass Section 2: Cancelling Live Pass Subscription ...

Support Team Kjorg
Support Team

A new feature has been added to the AFL Live App - In-App subscribers (users who have purchased their subscriptions via Google Play or iTunes) will now be required to link their subscription to a TelstraID when restoring their subscription or registe ...

RoyBl
Level 1: Cadet

AFL news app widget not working on iPhone or iPad. 

Z-ONE
Level 2: Rookie

When I tried purchasing a live pass, it took my money and then said "An unknown error has occurred when trying to validate this purchase". The subscription shows on my subscriptions list in the Google play store, but it won't let me watch full games ...

peachs
Level 1: Cadet

I'm trying to activate my AFL Live Pass subscription by using the 'Redeem Voucher' link in an email I received in December 2019, however when I enter the voucher I receive a message saying the voucher was not found

Ollie11
Level 1: Cadet

G'day,I watch a bit of both footy and rugby league and while scrolling through the NRL app today I noticed a great addition that the AFL app does not have... When looking at the match centre, underneath each game, the NRL provides the TV channels bro ...

Craig1965
Level 1: Cadet

HelloFfor two days now all I have seen is a stack of Brisbane Lions vs everyone else games.is there anyway I can watch a stack of Port Adelaide Games ?thanks

DanielKuz
Level 1: Cadet

I would like my account immediately cancelled and a full refund of my afl live pass.  I am not getting what I paid for.  Regards, Daniel

Paulzz
Level 1: Cadet

I have a subscription with the afl live app but it won’t let me watch the throwback matches it takes me to the buy a pass screen even though Telstra paused it ?

bazza15
Level 2: Rookie

I can't access games on Fixture Throwback.When I attempt to log in I get this message "We have identified you have multiple subscriptions through your respective App store or via afl.com.au, please cancel to avoid further charges."I've only ever had ...

Lamington
Level 1: Cadet

Using app v7.2.2 and iPhone 11 v13.4.1 When the app is open or in the background it will occasionally slow down the phone and even other apps (causes scrolling on chrome/facebook to become extremely laggy). This is annoying as you will have to rememb ...

BH1960
Level 1: Cadet

I have the AFL Live Pass and have liked it to my computer on afl.com.au, when I click on the link to Watch Now for the throwback fixture games it just takes me to a match centre saying when the games will start but having no links to the games to wat ...