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Re: cancel mobile subscription
Hello @dirk8,
Thanks for your message, apologies for any issues cancelling your AFL Live Pass.
Live Pass purchases are managed by Apple or Google in the App or Play Store, depending on whether you use iOS or Android.
If you are using Android, please open the Play Store>menu>subscriptions>AFL>cancel.
If using iOS, go to settings>your name>iTunes & App Store>Apple ID>view Apple ID>Subscriptions>AFL>options>cancel.
As the purchase is with Apple or Google, we are unable to cancel on your behalf.
If you are having any further issues, please refer to the help article on Crowd Support via the link below, or send us another message.
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Re: cancel mobile subscription
It's not an AFL Live subscription, its a mobile subscription, I want to cancel a mobile number.
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Re: cancel mobile subscription
Hello @dirk8,
Thanks for that info, I was confused as you have posted your question to the
AFL Live Pass support page.
A contact/plan and a subscription are not the same thing. If you have a Telstra service you wish to cancel,
open the My Telstra App, click on Get Support, and message the support team to cancel your service.
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