CrowdSupport®
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Level 1: Cadet

Live AFL Streaming Not Working

As of yesterday, I can't seem to watch live AFL TV, even though my subscription is valid until the end of January in 2020. I've gone ahead to try and redeem again and it congratulates me for joining and asks me to proceed. When I go to watch a game, it doesn't recognise me and asks me to join up again.

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Support Team
Support Team

Re: Live AFL Streaming Not Working

Hello @Orli,

 

Apologies for the issues accessing your Live Pass.

 

Can I please confirm how you have subscribed? (Telstra customer/In-App via Apple/Google)

What device you are using?

Have you tried uninstalling and reinstalling the AFL App?

have you tried alternate internet connections? 

Can you access any premium content? (like AFL.TV or full match replays)

 

Once I have more information we can hopefully identify the issue.

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