Unauthorised SDF charges - REFUND wanted

[Littl3boy]

Hello, I subscribed to AFL live in September and cancelled my subscription that month. I am still being charged $4.99 from my bank account every couple of weeks! On Sunday $16.99 was charged! I’ve checked my subscription and it’s definitely cancelled. Please help yo stop these payments and organise a refund of all monies.
Thanks.

[Jupiter]

Have you checked through both the app and the website to make sure that your subscription has been cancelled?

If you were getting charge $4.99, that should be appearing every week, not every couple of weeks, so that sounds a bit odd.

[Kjorg]

Hi @Littl3boy

Thank you for your post, my apologies for any issues you're experiencing with AFL Live Pass.

I have sent you a private message to request further details so that I can investigate

To access your private messages, please refer to the relevant instructions below:

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In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

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Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.