Level 1: Cadet

Video error

This error happens for all of my video playback in the iPhone AFL app and the iPhone Safari login. It makes the app effectively unusable from a video perspective. Please help.

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Community Manager Community Manager
Community Manager

Re: Video error

Hi @CameronKnott


Thank you for your post, my apologies for any issues you're experiencing with the AFL Live App. 


What make/model of iPhone are you using?

What version of iOS is it running? 


Have you uninstalled and reinstalled the AFL Live App to see if this assists? 


The screenshot provided it of the AFL website in Safari, as the AFL Website is not optimised for mobile use we suggest using the AFL Live App on mobile devices. 

If you're getting the same error in the AFL Live App, please provide a screenshot of this. 

I have tested the video in your screenshot via the AFL Live App on a iPhone XR device and am unable to replicate the error message. 

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