AFL App

[Dansmiff]

While checking player stats by clicking on the game/ teams / player and checking previous year stats, multiple years come up of the same year then when going back, multiple players come up of the same player if that makes sense can you stop this

[ToneB]

Hi @Dansmiff,

Any chance you could take a screenshot of what you are encountering? Can you also let us know what device you are using?

Thanks in advance,

- ToneB

[Dansmiff]

Sure how do I add a screenshot to this conversation and I’m using an iPhone X

[ToneB · Accepted solution]

Thanks @Dansmiff,

- Take screenshot of area impacted by pressing the power button and volume up button on your iPhone.

- Assuming you have reached this link on your mobile browser https://crowdsupport.telstra.com.au/t5/AFL-Live/AFL-App/m-p/752863#M3253 head to where you would send a reply (as you have done previously)

- Press the 'Choose file' button. This should then let you choose the screenshot you took moments ago.

ToneB

[Dansmiff]

There is no file button there is like share reply cancel and post I pressed the tick button thinking that might of been it

[ToneB]

Thanks @Dansmiff,

Apologies, I may have missed the 'Advance' button. Here's how you attach (screen shots below)

[Dansmiff]

I did try an click advance before and again this time all it does it reloads and takes away the advance on mine no choose file comes up

[ToneB]

Hmmmm I'm not 100% sure what's going on with your screen there (I also am using an iPhone X which the above is taken from).

I'm in the process of attempting to replicate the issue you are experiencing. Here is our stats page, can you possibly navigate us where you are going from the below so I can inform our team?

[Dansmiff]

Can I email you the photos to show you that I’m not an idiot and what I’m saying is happening is actually happening

[Dansmiff]

I am on my computer now and it will allow me to put up photos first is what happens when I click reply then Advance as you can see it disappears and no choose file comes up

Next picture youll find in the match centre before teams are announced, Click on and game then click teams, click on any player sear his previous years then all of a sudden multiple years will show up of the same year you go back and multiple players will show up of the same player I have tried deleting an reinstalling the app but nothing works, Please help as it is quite annoying

[JesseS]

Thanks very much for sending this through @Dansmiff. I have been able to check this out now and I can see what you're referring to. 

I am following this up with our App team now and they will work to identify the cause of this. At this stage, it does appear that the stats themselves are correct though, despite the repeated players.

Thanks