Level 2: Rookie

Afl live pass Kayo $5 per month offer

This has been my absolute worst experience ever.  Spent hours trying to redeem the offer asking for assistance from both Telstra and Kayo.  Both parties offered no resolution so can only assume the offer was a fake as there is no way to redeem it.  Absolutely disgusted with both Telstra and Kayo - will certainly be reviewing my choice of telecommunication provider options 

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Support Team
Support Team

Re: Afl live pass Kayo $5 per month offer

Hey @LizMac


If you're eligible the offer will be available within the My Offers tab in your My Account or My Telstra app. Just to confirm eligibility, you must have had the AFL or NRL Live Pass activated before the 22nd Dec 20 and still have the service used to activate the subscription. When attempting to redeem the $5.00 Kayo offer you'll need to redeem and sign up for the offer using that same service that had the active Live Pass subscription. 


Try finding the offer using the following steps within your My Offers, My Telstra or


My Offers

  • Go to on the eligible service 
  • You may need to log in with your Telstra ID 
  • Follow the prompts to redeem.  

My Telstra 


  • Services tab > Select the service believed eligible 
  • Scroll down to Kayo in Entertainment section 
  • This will show the list of eligible Kayo offers for that service  
  • Click the offer which redirects to to redeem


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Level 2: Rookie

Re: Afl live pass Kayo $5 per month offer

Thanks so much - all sorted !!!!

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