srww
Level 1: Cadet

afl pas refund unable to acces through app

Hi was unable to access my itunes to buy afl pass, so i signed up for a telstra id and purchased a monthly afl pass, however i am unable to access through the app because im not a telstra customer and no not have access to itunes. I need a refund

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2 REPLIES 2
srww
Level 1: Cadet

Re: afl pas refund unable to acces through app

i have been direct here to post for help, as phone support no help and 24x7 messenger. Please assist
MichealW
Telstra (Retired)
Telstra (Retired)

Re: afl pas refund unable to acces through app

Hi @srww

 

Thanks for getting in touch with us.

I have sent you a private message requesting more info

I will reply there

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

 

Regards

Micheal @ Telstra

 

 

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