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AFL App Support Community

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Community Manager Kjorg Community Manager
Community Manager

There's a known issue for Firefox on Android that returns an incorrect timezone (GMT -10, rather than AEDT), which is causing times to be rendered incorrectly by 1 hour (e.g. 4:35pm rather than 5:35pm). For an optimum live match experience on mobile ...

Level 1: Cadet

I’m a Telstra customer and my app is not working. It says “tap to reload” but that does nothing. I tried uninstalling and reinstalling- now it won’t even load the teams. What’s going on?I have an iPhone 12. 

Level 1: Cadet

Hello everyone, Just wondering why the AFL Live app is scanning my clipboard on the iPhone? There is no good reason as to why the app is checking this, and if there is it should be disabled by default. 

Level 1: Cadet

AFLare you aware of consistent problems with Kayo streaming app over multiple weekends Last weekend attempting to watch the Collingwood vs Adelaide game was virtually impossible as the stream dropped out continuously, and the final 10 minutes of the ...

Level 1: Cadet

I am trying to update the current plan $25 p/m to redeem the new offer of $15 p/m but it wouldn't update and instead came up with 'promo not available for selected product.' What do i do and how can i solve this issue?  

Level 1: Cadet

When I connect into afl live, picture is good but 10 seconds into watching, volume is there but can't hear commentary over a "static noise"Can't listenWhat is it??

Level 1: Cadet

I have an account with AFL live pass. How can I get to log in on AFL app as couldn’t find it. 
‘please help me   

Level 2: Rookie

Hi I am looking to redeem the new Kayo $5 per month offer, My Telstra shows Im eligible and takes me to a sign up link but the one time code pin I need to enter is not being sent to my mobile number, can anything be done to sort this? Would much rath ...

Level 1: Cadet

If I sign up for the Kayo $5.00 offer as a Telstra customer, am I able to sign in to Kayo on my Android TCL TV that has the Kayo App on and watch the AFL games on that or will I only be limited to accessing and watching the games through Kayo on my p ...

Level 1: Cadet

I’m no longer receiving any 1/4, 1/2, 3/4 or full time score notifications I think since the last app update.