RICHMOND77
Level 1: Cadet

Cant cancel AFL live pass

Im trying to cancel the AFL Live pass that I only signed up for one game in July and Im finding out that Im getting charged $19 per 2 weeks. Ive tried to cancel it online following the instructions but there is no sign of cancelation tabs anywhere. 

Why are you taking money out without my authorisation and make it so hard to stop it.

I demand a full refund this is so unfair how you do this. I signed up only for 1 game. Now have been charged well over $100.

Please contact me to sort this out

0408124568

Erin

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1 REPLY 1
MichealW
Telstra (Retired)
Telstra (Retired)

Re: Cant cancel AFL live pass

Hi @RICHMOND77

 

Thanks for getting in touch with us

I'm sorry to hear about your billing issues

 

I have sent you a private message requesting more info.

We can chat there

 

Regards

Micheal @ Telstra

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