FATCATJB
Level 1: Cadet

Dropping out ofc Afl app

Why when i tey to listen to the Afl app live games it continually drops out

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2 REPLIES 2
aaron_h
Community Manager Community Manager
Community Manager

Re: Dropping out ofc Afl app

Hello @FATCATJB,

 

Thanks for messaging us on Crowd Support, sorry to see you've had some issues

with the radio.

 

Can you please provide some details in order for us to investigate?

Device details including iOS/Android version

Have you uninstalled and reinstalled the app?

Is it all radio stations that cut out?

 

A common cause is the app has not been given permission to run in the background,

to check head to device settings>applications>AFL>permissions to ensure all requested

permissions have been granted.

 

Once we have further details we can investigate further.

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Ozmoz
Level 22: Superhuman
Level 22: Superhuman

Re: Dropping out ofc Afl app


@FATCATJB wrote:

Why when i tey to listen to the Afl app live games it continually drops out


Hi @FATCATJB 

 

Apart from what @aaron_h has said.

 

Are your dropouts while connected to home WiFi and not mobile data?

Someone keeps putting vegetables in my beer crisper :-(

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