Craig1964
Level 1: Cadet

How to watch AFL Live

I have renewed my AFL subscription both through the app and also the website in an attempt to watch a match replay. The app tells me that I need to renew my subscription (despite the fact that I can see through the App Store that I have an active subscription). The website allows me to open the replay and says it is playing, but I am faced with a black screen. Very frustrating.

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1 REPLY 1
MichealW
Telstra (Retired)
Telstra (Retired)

Re: How to watch AFL Live

Hi @Craig1964,

 

Thanks for getting in touch with us.

I'm sorry to hear about your problems watching match replays.

 

Have you checked that both devices are linked to the AFL Live Pass?

 

Open the app on your mobile device.

Log out of the app

Delete and reinstall the AFL app.

Make sure you are connected to the Telstra Mobile Network

Open the app, follow the prompts e.g. Favourite Team, Location and Age.

Log in with your Telstra ID

Then click More > My Account to make you are logged in.

 

On your PC/Mac

Go to www.afl.com.au/livepass

Click login on top right corner

Log in with the same Telstra ID

Click > Manage My Live Pass

You should then see you Plan details etc.

Follow the prompts to link your Pass

Once complete, you should now be able to watch AFL replays and other premium content on your PC/Mac

 

Please let me know if you are still having problems.

 

Regards

Micheal @ Telstra

 

 

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