Level 1: Cadet

I am a Telstra customer & keep getting charged an annual fee of $89.99 for an App. Refund needed pls

Bank statement says Telstra Applications Melb and I was charged $89.99 on 5/3/19. My phone number is <Removed for Privacy>

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Community Manager

Re: I am a Telstra customer & keep getting charged an annual fee of $89.99 for an App. Refund nee...

Hi @Gstar2


Thank you for your post, my apologies for any issues you're experiencing with charges for AFL Live Pass. 

I would be happy to look into this, I've sent you a private message to request some further information. 


To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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