sak1
Level 1: Cadet

is there a number to call for AFL subscription support?

I signed up for a 2 week trial, it expired and I was re-billed but am not able to access live games nor do I have the option in my subscription to cancel my account?

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2 REPLIES 2
DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: is there a number to call for AFL subscription support?

No phone contacts for AFL, all support for the sports apps are done by staff via these forums. They will be around at some point and be able to assist you with your enquiry.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

JesseS
Support Team
Support Team

Re: is there a number to call for AFL subscription support?

Hey @sak1

 

Thanks for your post and I am sorry that you haven't been able to access your AFL Live Pass.

 

If you were able to access the free trial on your device, then you should continue to have access in the same way. Did you cancel your subscription during the trial? Are you logged in via the AFL Live App?

 

I will just send you a private message so we can confirm your subscription.

 

To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

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