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I am long term user of AFL live pass and after discovering that it’s not been used any longer took up Telstra’s Kayo $5.00 a month basic offer . I received a SMS with a pin code so I could log in which was successful but once I am in the Kayo home page every sport is locked and ask me to upgrade to a full excesses.
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Thanks for your message, apologies for any issues accessing the Kayo offer.
If you managed to enter the pin and redeem the offer for Kayo, the next step for support
if there are any further issues is to contact Kayo customer care.
They do have a support page dedicated to the offer and steps to redeem:
There is also an option to chat with their customer care team at the bottom of the page.
Please let us know if there are any further questions or concerns.
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