Level 1: Cadet

Refund for AFL subscription


I cancelled my AFL live subscription around a month ago via the AppStore. I however have still been charged the weekly fee, a customer service agent has now cancelled this for me on the website as well but I need a refund for the fees incorrectly charged

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Community Manager Community Manager
Community Manager

Re: Refund for AFL subscription

Hi @Rach_afl_subscr


Thank you for your post. 


I have responded to your previous post about this here: http://tel.st/k5xqx

And sent you a private message requesting further information so that I could assist, which you did not respond to. 


If you can please respond to the private message I have sent, I can assist further. 


To access your private messages, please refer to the relevant instructions below:

If viewing on a desktop/laptop:
In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.

If viewing on a mobile device:
Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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