Level 1: Cadet

Reimbursement of AFL Live Pass

I am seeking reimbursement for my AFL Live subscription. I have had $4.99 being continuously charged from my bank account each week, where as AFL live is apparently free for Telstra customers as I have been since approx 2012.

I have been directed to post this concern here by MyAccount Assisted Registration team as they couldn't help.

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Support Team
Support Team

Re: Reimbursement of AFL Live Pass

Hey @CoreyC


Thanks for your post and I am more than happy to assist you with the charges for your subscription. 


So we can investigate further, I will send you a private message.


To access your private messages, please refer to the relevant instructions below:


If viewing on a desktop/laptop:

In the top right hand corner of CrowdSupport, you should see a profile icon, with a drop down - Select Messages. This is your inbox & will contain any private messages you receive via CrowdSupport.


If viewing on a mobile device:

Tap the messages icon at the bottom of the screen & select the login option to sign into your account. This will take you back to the original page, where you can select message to access your inbox. This will contain any messages you receive via CrowdSupport.

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