aussierulesMb
Level 2: Rookie

TRYING TO WATCH THE LAST QUARTER

I am watching a replay of the West Coast v Giants game.
You are advising me my device is not connected to the internet, but it must be if I am sending this to you.
The AFL and Telstra need to get on top of your so called streaming service. We pay money to you, so I don’t have to give it to Foxtel. So lift your game Telstra!!!

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1 REPLY 1
MichealW
Telstra (Retired)
Telstra (Retired)

Re: TRYING TO WATCH THE LAST QUARTER

Hi @aussierulesMb

 

Thanks for your message.

I have just tried the last quarter of the WCE V GWS on the app, it worked fine on both Wi-Fi and 4G with no problems.

When streaming replays or live games, the app requires a constant connection to be able to display the content correctly.

If you get a 'Your device is not connected to the Internet' error message you should check your permission settings to make sure the app is allowed to use mobile data.

Alternatively check your Wi-Fi modem, settings and connection.

 

Regards

Micheal @ Telstra

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