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Newbie000
Newbie000
Level 1: Cadet
an hour ago

Change carriers

I want to change from telstra to Optus. I bought a new SIM from Optus. I want to keep my Telstra number but I did not leave my Telstra SIM in the phone. Now when I try to activate the new SIM it tells me I have used all my goes at porting my number. ...

  • 10 Views
  • 0 Replies
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Kie77
Kie77
Level 1: Cadet
8 hours ago

Pre-paid Mobile sms

I cant send SMS text messages

  • 17 Views
  • 0 Replies
0 Kudos
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nic37
nic37
Level 2: Rookie
yesterday

order delivery

Just wondering if anyone could help me I brought a tablet and speaker through telstra plus using my rewards. I can't see any orders pending using my app but if I go through website can see it, it says completed 20th may but yet to receive it tried ca ...

  • 32 Views
  • 0 Replies
0 Kudos
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Wen66
Wen66
Level 2: Rookie
April

Register for extra 25gb free mobile data

Where on the home tab in telstra app do I register for free 25gb data? 

4 Kudos
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Rabs1971
Rabs1971
Level 1: Cadet
Wednesday

Ongoing mobile phone issues, unable to receive calls or text from Optus users

This has been going on for 2 weeks. I have called Telstra on 6 occasions, visited a shop front and I still have no answers to my issue.Since porting over to Telstra from Virgin on Thursday 22nd May 2020, I have not been able to receive calls or Text ...

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FrankP2
FrankP2
Level 3: Gumshoe
Wednesday

MyTelstra App

Hi Galaxy S2 tablet, Android 7.0. (latest update for the device.)Telstra 24/7 app worked perfectly.Updated to MyTelstraNow whenever I tap for more info, eg call details or the link for extra data during Covid, I get sent to Google Playstore/Chrome wi ...

  • 48 Views
  • 0 Replies
0 Kudos
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javacript
javacript
Level 1: Cadet
Tuesday

Inside Amy Schumer

I've been watching Amy for a while and tonight I noticed she is gone from my favorites and they now want me to pay to watch. Does anyone know why they decide on certain programming and do they put notifications out before they make these decisions? 

  • 41 Views
  • 0 Replies
0 Kudos
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NoblePaul
NoblePaul
Level 2: Rookie
Saturday

Nrl

Hi I need help with the nrl live app. I have a subscription which allows for 2 devices but only 1 is connected. I've tried connecting a second but the app won't allow me to watch the games... need help.

  • 74 Views
  • 0 Replies
0 Kudos
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Kazza247
Kazza247
Level 2: Rookie
a week ago

Telstra TV app - manage devices

Trying to view movie on Samsung phone and cast to Sony Bravia but apparently I have 5 devices registered and have to remove one before I can add another.Manage devices only permits renaming of the devices already registered. How do I delete some so I ...

  • 81 Views
  • 0 Replies
0 Kudos
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Scorpio1
Scorpio1
Level 1: Cadet
a week ago

Telstr a passwords

Now that I am established with telstra, I need to know if one username and password can get me into normal telstr s services.

0 Kudos
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Wen66
Wen66
Level 2: Rookie
April

Register for extra 25gb free mobile data

Where on the home tab in telstra app do I register for free 25gb data? 

4 Kudos
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2dogs1
2dogs1
Level 1: Cadet
2 weeks ago

Can you tell me when my contact ends please

0 Kudos
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yaytech
yaytech
Level 2: Rookie
March

Mobile network disconnected

my prepaid mobile can still text and call but it will not use my credit (which i have over $10 of) to access the internet i have tried all the fixes including resetting the network settings, restarting the device turning airplane mode on and off etc. ...

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Candy31
Candy31
Level 1: Cadet
2 weeks ago

Free data add on

How do I getthefree data add on

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Tags
Tags
Level 3: Gumshoe
2 weeks ago

new sim new phone

Hi Folks, my old windows phone is on its last legs so bought a new Galaxy A20. Needed a new sim as well as old one was micro and new phone only takes nano. Tried to activate nano from Telstra sim kit and keep old prepaid number but activation stalls ...

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Mighty2
Mighty2
Level 1: Cadet
3 weeks ago

Lost mobile and T24x7 has not feature to find it

Hi there. I've lost my mobile and logged into my account using my PC to find it. I followed these instructions below: https://crowdsupport.telstra.com.au/t5/Mobiles-Tablets/Locate-Protect-a-missing-Mobile-using-StayConnected/ta-p/327471 I go to My Ac ...

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PK1074
PK1074
Level 1: Cadet
4 weeks ago

Hauwei's Fleet of Android Devices are no longer able to Have Access to the Google Play Store Apps

What can Loyal Huawei Customers do now that Donald Trump has Banned the Google Play Store Apps from being available on Hauwei's Android Device's? 

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Tattycat
Tattycat
Level 2: Rookie
a month ago

Mobile prepaid plans

I prepay $40 and get 3 gig of data vis Telstra app. People are telling me that Telstra offer for $30 10 gig is this correct and how do I get the app changed 

1 Kudo
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JPJ13
JPJ13
Level 1: Cadet
April

Stay connected

I applied for the stay connected receieved the refurbished phone the next day ! I currently work in the mining industry the old phone fell into live working plant I physically couldn't retrieve the phone to send it back ? Telstra I trying to charge m ...

0 Kudos
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Cypress04
Cypress04
Level 1: Cadet
April

Payment extension

Please can I get a payment extension for two weeks time

0 Kudos
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Newbie000
Newbie000
Level 1: Cadet
an hour ago

Change carriers

I want to change from telstra to Optus. I bought a new SIM from Optus. I want to keep my Telstra number but I did not leave my Telstra SIM in the phone. Now when I try to activate the new SIM it tells me I have used all my goes at porting my number. ...

  • 10 Views
  • 0 Replies
0 Kudos
Like
More
Kie77
Kie77
Level 1: Cadet
8 hours ago

Pre-paid Mobile sms

I cant send SMS text messages

  • 17 Views
  • 0 Replies
0 Kudos
Like
More
nic37
nic37
Level 2: Rookie
yesterday

order delivery

Just wondering if anyone could help me I brought a tablet and speaker through telstra plus using my rewards. I can't see any orders pending using my app but if I go through website can see it, it says completed 20th may but yet to receive it tried ca ...

  • 32 Views
  • 0 Replies
0 Kudos
Like
More
FrankP2
FrankP2
Level 3: Gumshoe
Wednesday

MyTelstra App

Hi Galaxy S2 tablet, Android 7.0. (latest update for the device.)Telstra 24/7 app worked perfectly.Updated to MyTelstraNow whenever I tap for more info, eg call details or the link for extra data during Covid, I get sent to Google Playstore/Chrome wi ...

  • 48 Views
  • 0 Replies
0 Kudos
Like
More
javacript
javacript
Level 1: Cadet
Tuesday

Inside Amy Schumer

I've been watching Amy for a while and tonight I noticed she is gone from my favorites and they now want me to pay to watch. Does anyone know why they decide on certain programming and do they put notifications out before they make these decisions? 

  • 41 Views
  • 0 Replies
0 Kudos
Like
More
NoblePaul
NoblePaul
Level 2: Rookie
Saturday

Nrl

Hi I need help with the nrl live app. I have a subscription which allows for 2 devices but only 1 is connected. I've tried connecting a second but the app won't allow me to watch the games... need help.

  • 74 Views
  • 0 Replies
0 Kudos
Like
More
Kazza247
Kazza247
Level 2: Rookie
a week ago

Telstra TV app - manage devices

Trying to view movie on Samsung phone and cast to Sony Bravia but apparently I have 5 devices registered and have to remove one before I can add another.Manage devices only permits renaming of the devices already registered. How do I delete some so I ...

  • 81 Views
  • 0 Replies
0 Kudos
Like
More
Stormieweather
Stormieweather
Level 1: Cadet
a week ago

Uninstall pocket news from my phone

 I recently upgraded my phone to s10, I transferred my sim to my new phone. I have this pocket news app which I cannot uninstall and uses data. It is greyed out so I cant disable it. It must be attached to the sim. Surely there is a way to remove thi ...

  • 62 Views
  • 0 Replies
0 Kudos
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Ricardo64
Ricardo64
Level 1: Cadet
2 weeks ago

How to access 5g free trial

I would like to opt in for a free trail for 5g for my 5g ready phone, however I cannot contact any Telstra employees to activate it for me.

  • 69 Views
  • 0 Replies
0 Kudos
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Josie-Posie
Josie-Posie
Level 1: Cadet
2 weeks ago

Activating a Sim

Lost my phone with sim, have bought a new phone and Telstra $2 sim starter kit.  I wish to transfer my existing number, which I'm prompted for going through activation online, and asked for existing service provider which is Telstra.  Then it refers ...

  • 88 Views
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