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Scotus
Level 1: Cadet
ad33
Level 1: Cadet

The Oppo Mobile phone A1601 I have does not send or receive calls.  All other internet and messages are working.  I have an Aldi sim card which has been tested in another phone and it worked. What could be causing this problem.

Kazza30
Level 1: Cadet

I activated a SIM at 9pm last night and if still isn't activated. I have turned phone off then on again, still nothing. Says it should take up to 4 hours. I have now waited just over 24 hours... did anyone else have this drama? And how did you get it ...

Robb4444
Level 1: Cadet

Up until 2 days ago I was with Belong (Telstra) and had been having problems sending and receiving calls. Two days ago I changed to Woolworths (Telstra network) and I still have the same problem. A neighbour just told me he's been having the same pro ...

KegRaider
Level 3: Gumshoe

I tried to have a phone unlocked 3 weeks ago, via phone, online and instore.  The phone system diverted me around in circles a few times, then hung up.  Online told me to call or use the app, and instore was told the system was down.  I am unable to ...

Pookoo30
Level 1: Cadet

I dont know if I have the right page here to ask but here I  go.Am I able to chat online using my laptop?.  It seems I cant as it is always going to the Robo guy Cory or whoever and comes up with repetitive answers and hangs up.I am so fed up I have ...

Kib33
Level 1: Cadet

Received an SMS from Telstra on 22 June saying -  Hi, a new version of firmware for your Android device is now available . . .Learn more at https://crowdsupport.telstra.com.au/t5/services-kb/android-security-update/ta-p/884049  I have a Nokia 2.2 cur ...

Wheatstone
Level 2: Rookie

Am I the only one finding that Telstra's My Telstra app is a complete joke? Despite repeated attempts and endless messages on the so called 'Get Help" function it still fails to to include all of my services. The latest joke is that the data usage is ...

emmsee
Level 2: Rookie

I'm a Pre-Paid max user with 200gb in my databank. Since updating from Telstra 24/7 to My Telstra app my data bank has gone missing. I have spent 40 minutes searching through all aspects of the app but nowhere is there access to or mention of the Dat ...

Wen66
Level 3: Gumshoe

Where on the home tab in telstra app do I register for free 25gb data? 

Wen66
Level 3: Gumshoe

Where on the home tab in telstra app do I register for free 25gb data? 

NSTG8R
Level 2: Rookie

Can anyone afvise what is going on with carona releif.  Also the birthday for telstra

Tag4
Level 2: Rookie

Hi, I have been contacted by someone who is receiving calls from my number but I am not making those calls.  She sounds like an elderly lady and is not comfortable with taking my instructions to block my number. I'm at a loss as to what to do because ...

yaytech
Level 2: Rookie

my prepaid mobile can still text and call but it will not use my credit (which i have over $10 of) to access the internet i have tried all the fixes including resetting the network settings, restarting the device turning airplane mode on and off etc. ...

Candy31
Level 1: Cadet

How do I getthefree data add on

Tags
Level 3: Gumshoe

Hi Folks, my old windows phone is on its last legs so bought a new Galaxy A20. Needed a new sim as well as old one was micro and new phone only takes nano. Tried to activate nano from Telstra sim kit and keep old prepaid number but activation stalls ...

Mighty2
Level 1: Cadet

Hi there. I've lost my mobile and logged into my account using my PC to find it. I followed these instructions below: https://crowdsupport.telstra.com.au/t5/Mobiles-Tablets/Locate-Protect-a-missing-Mobile-using-StayConnected/ta-p/327471 I go to My Ac ...

PK1074
Level 1: Cadet

What can Loyal Huawei Customers do now that Donald Trump has Banned the Google Play Store Apps from being available on Hauwei's Android Device's? 

Tattycat
Level 2: Rookie

I prepay $40 and get 3 gig of data vis Telstra app. People are telling me that Telstra offer for $30 10 gig is this correct and how do I get the app changed 

Robb4444
Level 1: Cadet

Up until 2 days ago I was with Belong (Telstra) and had been having problems sending and receiving calls. Two days ago I changed to Woolworths (Telstra network) and I still have the same problem. A neighbour just told me he's been having the same pro ...

Andyw1967
Level 1: Cadet

Hi I received an sms saying my details were updated I did not make this request 

Andyw1967
Level 1: Cadet

Hi I received an sms saying my details had been updated I did not request this

kpt
Level 1: Cadet

I activated a prepaid sim today for my android tablet. I have tried for hours to connect to the internet to no avail unless I am connected to wifi or mobile hotspot. Any ideas what is going on?

kpt
Level 1: Cadet

I activated a prepaid sim today for my android tablet. I have tried for hours to connect to the internet to no avail unless I am connected to wifi or mobile hotspot. Any ideas what is going on?

869490
Level 1: Cadet

PIPL
Level 1: Cadet

How can i activate voice mail on  pre paid android A51

Steveh1956
Level 3: Gumshoe

Hello, I was given a Samsung Young2 phone (model SM-G130H) which was previously locked to Optus. I obtained an unlock key, entered it and a message appeared saying the phone was successfully unlocked. However I cannot get this phone to work on Telstr ...

Hornyshauney
Level 2: Rookie

Hi there I was wondering if I was approved for recharge request?.

Scorpio1
Level 2: Rookie

I have just joined Telstra after buying a new a2 Galaxy there. It really seems a very nice piece of kit which gives me 2mb of data for my phone and 500 mb for the "internet" as it says. I manage the 2 gb OK but what is the 500 gb for and how would I ...

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