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Spencer5
Level 2: Rookie

RCS is not working on Android phones. I had to switch it off so I was able to SMS. I know of a few other people experiencing the same problem that are on Telstra and Android. There was an Android update today.

BriBo
Level 1: Cadet

SMS messages cannot be sent, but are being received.3 other family members have this issue too. No problems with phone calls or browsing though.I note there was a similar issue logged in Aug 2018 and Telstra resolved it, advising that they had a tech ...

TrevorMaher
Level 1: Cadet

I have a Telstra (ZTE) Tough Max 3 phone and from time to time cannot send SMS messages to some of those in my contacts list. I can receive from these persons, but when I try to reply, it fails to send. At the same time, I can be enjoying conversatio ...

RCD11T
Level 1: Cadet

Hi would just like to inform that I'm happy with my plan no need to change it thankyou.

Coreywillard
Level 1: Cadet

hi i have a motorolla g6 plus and i need you to fix my telstra eeror code 96...    !!!!!!!!! Why do none of your answers here make any sense, could you word them for an audience. Seriously does become a problem not being able to text. Send me a step ...

QFleo
Level 1: Cadet

I was in border of WA this morning, since only telstra was the only available on that area, I purchase a sim pak, registered it, and even top it up with $50 on my credit card, I recieved an sms saying, the activation will be processed within 4 hours, ...

OldJim
Level 2: Rookie

I am trying to activate a pre paid SIM but the ID Type field is inactive. How can I complete the activation? 

paora12
Level 1: Cadet
Ramith
Level 1: Cadet

So i have been trying to activate rcs messaging on my Samsung Galaxy z fold 2 with no success. Samsung messaging app does not give the option. Tried Google Messages and got the option but doesn't go past the activating part. Talked to telstra and the ...

SJCD
Level 2: Rookie

Hi all,I just got a new phone and put my old SIM in. Now I can't make or receive calls, but data and sms is fine. I went to a Telstra shop and they gave a new SIM which didn't change anything. I've tinkered with settings, going to 3g etc and nothing ...

JasonMayo4
Level 1: Cadet

I am unable to find the location of my phone with the find my device,i have all the details of the phone is there another way to find it?

SteveW_52
Level 20: Director

Hi,I have noticed an issue on my Pixel 4 and other android devices, when trying to use the Help | Chat facility in the My Telstra app while the device is in Dark Mode. When trying to type a message, the text I am typing is not visible in the Input  T ...

aurion
Level 2: Rookie

I upgraded my plan a couple months ago and was requested by Telstra to return my old device (fair enough).
They said they would send me out a return satchel and email me a tracking code for said satchel. I have not received either of those... I have n ...

Dude25
Level 1: Cadet

Bought a $49 Telstra phone from Telstra shop.  They put Post paid  sim from my old phone into The new one.  Can’t make outgoing calls but can receive incoming.  Have been back to Telstra shop twice.  They haven’t got an answer.  Any ideas? 

FM7
Level 3: Gumshoe

My SIM maybe faulty. How do I upon installation of NEW SIM retain my existing Phone Number and also transfer RECHARGE DATA to NEW SIM CARD from my faulty (in phone) SIM CARD. (Fault / Problem  : UNABLE TO RECIEVE SMS MESSAGES. Already checked SETTING ...

mezdrum
Level 1: Cadet

I recently purchase a Telstra Essential Pro phone from the post office. It came with its own SIM card, which I haven’t activated. However, I have inserted my own post paid SIM card (linked to an existing Telstra contract) Into the phone.is the new ph ...

Wen66
Level 3: Gumshoe

Where on the home tab in telstra app do I register for free 25gb data? 

NSTG8R
Level 2: Rookie

Can anyone afvise what is going on with carona releif.  Also the birthday for telstra

Tag4
Level 2: Rookie

Hi, I have been contacted by someone who is receiving calls from my number but I am not making those calls.  She sounds like an elderly lady and is not comfortable with taking my instructions to block my number. I'm at a loss as to what to do because ...

BriBo
Level 1: Cadet

SMS messages cannot be sent, but are being received.3 other family members have this issue too. No problems with phone calls or browsing though.I note there was a similar issue logged in Aug 2018 and Telstra resolved it, advising that they had a tech ...

TrevorMaher
Level 1: Cadet

I have a Telstra (ZTE) Tough Max 3 phone and from time to time cannot send SMS messages to some of those in my contacts list. I can receive from these persons, but when I try to reply, it fails to send. At the same time, I can be enjoying conversatio ...

OldJim
Level 2: Rookie

I am trying to activate a pre paid SIM but the ID Type field is inactive. How can I complete the activation? 

rj023
Level 1: Cadet

Hi, we have just set up a pre paid phone for our daughter and was hoping to only have calls and text only-no data. I'm trying to put credit on it but struggling to find one without data.

Tony1937
Level 1: Cadet

There is a very long web address which I cannot copy into my lap top-is there a person I can speak to regarding this. I do  nit wish to go to local Telstra shop as last time I found the person dealing with me totally disinterested in my query

lukejustin_690
Level 2: Rookie

If I call some buisness and they say ok im transfering you i get disconneted this is happening on my phone and my wifes phone as well both phones are pixel 4 xl

PCam
Level 1: Cadet

Just an FYI, S10+ just got the latest firmware...Sept security patch and One UI 2.5. Happy downloading

Susan35
Level 1: Cadet

I've noticed that I've paid off my lease plan of 129 does that mean I won't be charged for it anymore

joeblow9
Level 1: Cadet

Hi, I need to download my recent call logs but can not work out how to do it??

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