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PCam
Level 1: Cadet

Just an FYI, S10+ just got the latest firmware...Sept security patch and One UI 2.5. Happy downloading

RC77
Level 1: Cadet

For a number of years, if someone tried to call me and the call went to messagebank due to no answer, or out of range, and the caller hung up and didn't leave a message, a SMS (text) message would be sent to my messages. It contained the callers numb ...

Stevo52
Level 4: Private Eye

Hi,I have noticed an issue on my Pixel 4 and other android devices, when trying to use the Help | Chat facility in the My Telstra app while the device is in Dark Mode. When trying to type a message, the text I am typing is not visible in the Input  T ...

aurion
Level 2: Rookie

I upgraded my plan a couple months ago and was requested by Telstra to return my old device (fair enough).
They said they would send me out a return satchel and email me a tracking code for said satchel. I have not received either of those... I have n ...

pfeiff
Level 1: Cadet

Recharged my pre paid on the 31St of August the amount of $40.00. For some reason i was debt twice for this amount totaling $80.00

riker82
Level 1: Cadet

Hi I am having trouble sending text messages, one moment it was ok then it says fail to send message and try again, I trying this on my old phone and my new phone and does the same thing, ppl can get my texts but I have trouble sending them? is any o ...

Susan35
Level 1: Cadet

I've noticed that I've paid off my lease plan of 129 does that mean I won't be charged for it anymore

Fatboyrider
Level 2: Rookie

Getting frustrated with the crap service from Telstra. For 5 weeks now I have been trying to get my prepaid phone unlocked.  Been to 3 different Telstra shops and have been on the Telstra merry go round of the web help many times with absolutely no h ...

Tungasaurus
Level 1: Cadet

im trying to buy an LG phone that's not available in AU They say its compatible with GSM networks and not CDMA networks.  Examples they use are all American. E.g works with Tmobile and AT&T. Will it work on Telstra in Oz ? 

RobBris
Level 5: Eagle Eye

Does anyone know how it is possible to send a text message anonymously? I'm getting spam messages like the one shown below.   I would have thought text messages have to be sent from a number and this couldn't be done anonymously? 

aurion
Level 2: Rookie

I upgraded my plan a couple months ago and was requested by Telstra to return my old device (fair enough).
They said they would send me out a return satchel and email me a tracking code for said satchel. I have not received either of those... I have n ...

Dude25
Level 1: Cadet

Bought a $49 Telstra phone from Telstra shop.  They put Post paid  sim from my old phone into The new one.  Can’t make outgoing calls but can receive incoming.  Have been back to Telstra shop twice.  They haven’t got an answer.  Any ideas? 

FM7
Level 3: Gumshoe

My SIM maybe faulty. How do I upon installation of NEW SIM retain my existing Phone Number and also transfer RECHARGE DATA to NEW SIM CARD from my faulty (in phone) SIM CARD. (Fault / Problem  : UNABLE TO RECIEVE SMS MESSAGES. Already checked SETTING ...

mezdrum
Level 1: Cadet

I recently purchase a Telstra Essential Pro phone from the post office. It came with its own SIM card, which I haven’t activated. However, I have inserted my own post paid SIM card (linked to an existing Telstra contract) Into the phone.is the new ph ...

Wen66
Level 3: Gumshoe

Where on the home tab in telstra app do I register for free 25gb data? 

NSTG8R
Level 2: Rookie

Can anyone afvise what is going on with carona releif.  Also the birthday for telstra

Tag4
Level 2: Rookie

Hi, I have been contacted by someone who is receiving calls from my number but I am not making those calls.  She sounds like an elderly lady and is not comfortable with taking my instructions to block my number. I'm at a loss as to what to do because ...

yaytech
Level 2: Rookie

my prepaid mobile can still text and call but it will not use my credit (which i have over $10 of) to access the internet i have tried all the fixes including resetting the network settings, restarting the device turning airplane mode on and off etc. ...

Candy31
Level 1: Cadet

How do I getthefree data add on

PCam
Level 1: Cadet

Just an FYI, S10+ just got the latest firmware...Sept security patch and One UI 2.5. Happy downloading

Susan35
Level 1: Cadet

I've noticed that I've paid off my lease plan of 129 does that mean I won't be charged for it anymore

joeblow9
Level 1: Cadet

Hi, I need to download my recent call logs but can not work out how to do it??

MattSmith3065
Level 1: Cadet

Hi, I have a personal account with Telstra.  I have a Note 10+ 5G, I'm noticing that recently picture messages that I send are massively compressed.  A screen shot that I took which has text was originally 340kb and when I sent it to someone it was r ...

GJDConcord
Level 1: Cadet

When I call a mobile I often get a call ended without either a ringing tone or an engaged tone from the called mobile number. It seems that the called mobile is engaged and has not set up a message bank. Is there something that I can do at my end to ...

louk58
Level 2: Rookie

When are releasing you the new tablet from Samsung S7 & S7+

Pudding2
Level 1: Cadet

Hi there I have an UltraminttY3 ph with dual sims.  One Vodafone and the other Telstra.  Suddenly this week I've been unable to text out to other android ph's using the Telstra sim. Strangely though I can send text messages using my Telstra Sim to ip ...

Cokebottles
Level 1: Cadet

Unable to get foxtel classic on foxtel go app why. I have only started using foxtel go now

muzz67
Level 1: Cadet

Hi I have a problem with my voicemail on my mobile stating that it is :not being connected to a valid number". The only solution you have in the crowd support forums is to call Telstra to fix it. When I call I cannot get though to anyone as  the IVR ...

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