Level 1: Cadet

Bigpond email

I am unable to set up my bigpond email on my Samsung Galaxy 4, it says authentification failed....help????

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Telstra (Retired)
Telstra (Retired)

Re: Bigpond email

Hello min066,


Firstly, welcome to CrowdSupport 🙂 Please stick around and offer any expertise you may have in the range of topics we have here in our Community.


Please find information on how you can fix this in our Email Help site.


Please check if your email address is now with Outlook.com server or still with BigPond.


Follow instructions accordingly and if you do need extra help, you can chat to our Telstra 24x7 Technical Support Team.


Please keep us update min066 on how you are going with this. Thank you.

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