Alex86
Level 1: Cadet

BYO mobile Mx plan automated payments

Answered

Hi, my new Mx plan states that I must set up automated payments, however there is no PayPal option in direct debit and this is my preferred method.  I have been managing my payments online using PayPal for as long as it has been available and have never had a paper bill.  During this time I have also used My Account and the 24x7 app.  Can I continue to manage my payments online using PayPal rather than setting up a direct debit?

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Accepted Solutions
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: BYO mobile Mx plan automated payments

Telstra does not at this stage have a direct debit option via PayPal only via Credit Card or via Bank Account. My understanding of the Mx conditions is that if the Direct Debit is not set up it will just remove the discount of $10/m from the service.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

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1 REPLY 1
DrQ
Level 24: Supreme Being
Level 24: Supreme Being
Accepted Solution

Re: BYO mobile Mx plan automated payments

Telstra does not at this stage have a direct debit option via PayPal only via Credit Card or via Bank Account. My understanding of the Mx conditions is that if the Direct Debit is not set up it will just remove the discount of $10/m from the service.
Helpful Links

Internet not working or outage in your area? - Check the Outage page for details and troubleshooting.
Help with an account issue? - LiveChat 24x7 support
View Usage, Bills and more - Check it out on MyAccount

Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit