Equiped
Level 1: Cadet

Call log on LG G3 not displaying latest calls

Hi,

 

I have just received mu telstra LG G3 yesterday and I am facing 2 issues:

1. the call log is not updating i.e. I can't see calls that I made and received today (shows prior history as I transferred it from previous phone)

2. the pictures taken from the back camera distorts the head or other objects that are close to the edges

 

Anybody else faced the same issue?

 

Cheers

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1 REPLY 1
Matt_Telstra
Telstra (Retired)
Telstra (Retired)

Re: Call log on LG G3 not displaying latest calls

Hi Equiped,

 

That certainly isn't good to hear. I've just gone ahead and tested our LG G3 here and I'm able to see the call logs fine right after making a call.

 

I'd suggest factory resetting the handset and see if both problems persist. If you have no luck after a factory reset you may require to take the handset into a Telstra store for assessment. They can then take the appropriate action to get the issue sorted out.

 

-Matt W

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