Frosterated
Level 1: Cadet

Cancel My Mobile Internet

I need to cancel my mobile internet account and haven’t been able to call or contact anyone.

I have tried messaging, calling and leaving messenger but not getting any call backs.

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1 REPLY 1
ProfessorPhone
Level 23: Superhero

Re: Cancel My Mobile Internet

Good afternoon

On the basis of all the attempts you have made, it would not be unreasonable to lodge a complaint.

Below is a link

https://www.telstra.com.au/contact-us/feedback-complaints/make-a-complaint

Happy New Year

"BEING NICE TO OTHERS .. IS NICE"
If I have helped you, a "Like" would be appreciated.

If my advice is a solution, please acknowledge it.

I'm not a Telstra employee.
50 + years exp. in radio comms., eg mobile phones since 1963, two-way radios, base stations, antennas & pagers. Expert in current Telstra Go repeaters & smart antennas.
"Being 76 years of age, entitles one to be an expert at everything!!"

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit