Android

Hello, Will Telstra one number be compatible with android device other than Samsung? thanksjackyjoy

I have woken this morning to be denied access to my mobile phone because of incorrect PIN number.  I used my phone last night, no one else in the house knows my pin, and I have not changed it. I have high priority tasks to do today requiring my phone ...

Is it possible to add data to the 200GB upfront plan? I got stuck with no NBN in the great HFC NTD drought of 2021, so my Telstra SIM is my only internet option for my home office. Sadly 200GB per month isn't enough when the kids also want to stream ...

I wish to redeem points from Telstra Plus for the Nokia 2.3 . It states that the phone is locked to the Telstra Network and a fee must be paid to unlock. My current plan is with Belong. Would a fee still have to be paid. Cannot find anything on the t ...

Hello,I'm trying to get my 81yo mothers phone unlocked so she can change to a cheaper service. After weeks we finally got a message with codes to unlock. It says on the idle screen put in the code, what exactly is the idle screen?  Help would be very ...

Hello,  Am From Uruguay, small country in Southamerica, Recently I bought on eBay a cell phone, turns out it's an Oppo AX5, by Telstra. Is not what I supposed to bought, it should been a Oppo R17, but got this one instead but that's the lesser of the ...

How to transfer prepaid credit from one sim to another?  The original sim has been damaged and I have a new sim.

So recently Startrack did a dodgy delivery to my address of a mobile phone with a prepaid sim card. I contacted startrack (Australia post) they said the signature looked invalid and would look further.I got no update about it.ref 38983533Contacting T ...

Does anyone know if the blue tick testing has been done yet on the just released Galaxy A52 4G please?  If so does it make the grade as a remote device?  Thanks.

I have recently purchased a Samsung S21 through Telstra and found that when I am on the mobile network have a VPN connected, my apps and internet browsers do not work. This issue is solved when my VPN is turned off or when I am connected to my home W ...

I have recently purchased a Samsung S21 through Telstra and found that when I am on the mobile network have a VPN connected, my apps and internet browsers do not work. This issue is solved when my VPN is turned off or when I am connected to my home W ...

My phone account is in credit, so where does my credit go to

Hi Everyone I'm very much not tech savvy at all.I have NBN and we run all our laptops and phones via wifi at home.We have 1 TV connected to this also.I am trying to connect a PS4 and a Kogan TV that used to be connected by Wifi but for some reason st ...

Hi,I am after an MP3 copy of OneClick notification tone for HTC mobile.An old thread had this but is now closed.(https://crowdsupport.telstra.com.au/t5/android/trying-to-find-htc-one-notification-tone/td-p/273877) DEANJA (Jeff) is the (very helpful a ...

Hi all, this is my first post. I purchased a Samsung S21 Ultra on Monday and the Telstra team advised to click on the link on their website and claim the earbuds from Tuesday morning. I have now attempted this on several devices and I get as far as l ...

Hi,Our mobile which is a T Flip 3 doesn't ring.I have cancelled message bank and when you now ring it says the person is unavailableand it converts the message to text. That is ok but really need it to ring so we can talk.Hope you can help, cheers!

Telstra TV remote no longer operating power or volume on EKO tv. I have done a hard reset on the Telstra Tv unit to try to reconfigure, without success. 

Hi there,I have countless attempt to cancel both of the above  mentioned services. I don't need those services as it complies me to respond. I have chatted on line and the representative have always said it's already done but I still get that prompts ...

When are the tower upgrades going to be finished in Yarrawonga Victoria. They are paying havoc with the towns communications. I can't make or receive calls can't send messages and I've about had enough of Telstra. Paying for a service I'm not getting ...

Since early morning sms message outgoing have failed along with the my telstra app keeping closing. Making it impossible to send a message or submit contact/,issue submission as telsra call centre and pages say to do.Important business information in ...

Will need a new phone soon; don't have much use for one and don't have a Mobile phone.  Have heard that you can use a mobile via the modem/router but not clear on whether this includes "normal" phone calls or Skype etc. If so how would one get a phon ...

My wife had a problem with her S10 last night (07/03/2021) whereby she had 2 Homepages. The top one could be moved/swiped away, the 2nd one remained fixed, non of the icons were responsive though except for Settings. We could get into the settings bu ...

How can I send credit to my friends mobile 

Hello all i was wondering if i could access or check/see if anyone has made compliants about my mobile number which i have as month to month plan.

My partner recently bought a Google Pixel outright from Telstra and is on a monthly Telstra plan. We're looking to buy a new phone and I was going to take the Pixel and sign on with another provider who uses the Telstra network. Will this be possible ...