scottg1990
Level 1: Cadet

error billing telstra account to pay google play purchase?

For the last few days I keep getting the error: ''message from your mobile service provider, no direct billing methods available.'' When trying to buy from google play store and charge to my telstra bill.

Anyone know why?

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3 REPLIES 3
JesseS
Support Team
Support Team

Re: error billing telstra account to pay google play purchase?

I have been checking from my end and it does seem to be working now. Are you still having trouble with this?

 

Have you been able to purchase previously through the Play Store?

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scottg1990
Level 1: Cadet

Re: error billing telstra account to pay google play purchase?

Yes still wont work. I hav been able to purchase previously, but the last 3 days it just refuses to work.
JesseS
Support Team
Support Team

Re: error billing telstra account to pay google play purchase?

I will need to grab some more details from you to check this out. 

 

I've sent your a PM with more info.

 

Thanks.

Need help? Check out our Community Wiki or Support Portal || Looking for a new mobile? Order online today || Get help with any Tech at Home with Telstra Platinum || Don't forget to tag answers as Accepted Solutions and give a Like to the member(s) who helped you out.

All moderation actions are supported by the CrowdSupport Community Guidelines

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