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Level 1: Cadet

HTC One XL not receiving calls

I have a HTC One XL and it for some strange reason it now wont receive any incoming calls, it just goes straight through to message bank.

Also seems to receive sms very delayed.

I have checked setting there seems to be nothing like call baring or anything like that to indicate there is an issue.

I've turned the phone on and off, removed sim and all of that stuff.

What is wrong with it?

Does anyone know?

 

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4 REPLIES 4
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Level 7: Deputy Inspector

Re: HTC One XL not receiving calls

Hmm, strange one.

 

Try these steps below in your phone, this will reset the network settings for your mobile message bank diversion. Give this a go, turn the phone off and back on and call it. Let us know how you go, we might need to trouble shoot with you firther Smiley Wink

 

To restore all three conditional call forwarding settings (Busy, No Answer, No Reply) to MessageBank®, enter **004*101#

 

Then press the call/send button on your handset.

The views and opinions in this post are purely of my own and not of Telstra.
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Level 1: Cadet

Re: HTC One XL not receiving calls

Thanks, but magically it has fixed itself yesterday sometime??!!

Weird hey?

 

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Level 7: Deputy Inspector

Re: HTC One XL not receiving calls

Ha! very weird, But glat its resolved Smiley Happy

The views and opinions in this post are purely of my own and not of Telstra.
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Level 21: Augmented

Re: HTC One XL not receiving calls

If it happens again can you turn off Fast Boot, as that sometimes causes issues

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit