Level 4: Private Eye

HTC One XL - Portable Hotspot not working

When I first got the phone the portable hotspot was working, however for the past month it will not even (even after a factory reset). I can connect to the hotspot and get an ip address but I cannot ping the router (the phone in this case), nor any address on the internet, no browsing, nothing. 

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Level 12: Master Detective

Re: HTC One XL - Portable Hotspot not working

Not even sure if the handset will respond to pings. I find this scenario (connected, valid IP, no data flow) is generally Firewall. Try disabling and test.

I'm glad I can offer help, but please note all posts are my personal advice or opinion and do not necessarily reflect the view or policy of Telstra.

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