I have an Oppo Mobile phone A1601.
The Oppo Mobile phone A1601 I have does not send or receive calls. All other internet and messages are working. I have an Aldi sim card which has been tested in another phone and it worked. What could be causing this problem.
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Re: I have an Oppo Mobile phone A1601.
Do you have the settings set to 4G only or potentially in a 4G only area?
It supports Telstra 3G band so working for calls but working for data means it is connecting to 4G successfully but isn’t connecting to VoLTE (could be a setting or could be not supported).
Doesn’t look like it was a phone Telstra had so wouldn’t have Telstra firmware where those would have been enabled by standard.
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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.
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