JoshRR
Level 2: Rookie

LG G3 32GB MMS not working

Answered

Hi all, please forgive me if posts regarding imported phones are not allowed - I am a loyal Telstra customer Smiley Happy

 

I have a 32GB D855 which I have bought onliine, unlocked etc.

 

Now I'm not new to Android or smartphones and I have encountrered this problem before (years ago when I lived in NZ) .. I cannot for the life of me get MMS working reliably on my G3, it works, once in a blue moon.

I have tried using the Telstra config tool http://www.configure.telstra.com.au/telstra/index.jsp - this worked, allowing me to send one test message, but now its back to not working.

 

SIM card was new when I got the phone (had to convert from micro coming from iPhone)

I have tried entering APNs setting manually

Reboot phone after every attempt

 

Still no go, am I doomed?

 

Having to resort to sending images through Facebook is not ideal.

 

Can provide screenshots of APN settings if that helps?

 

Thanks in advance

 

Josh

1 ACCEPTED SOLUTION

Accepted Solutions
bemanuele
Level 7: Deputy Inspector
Accepted Solution

Re: LG G3 32GB MMS not working

Give these APN's a try...

 

These are off a Telstra branded LG G3...

 

Name: Telstra Internet
APN: telstra.wap
Proxy: not set
Port: not set
Username: not set
Password: not set
MMSC: not set
MMS Proxy: not set
MMS Port: not set
MCC: 505
MNC: 01
Authentication type: none
APN type: default
APN protocol: IPv4
APN roaming protocol: IPv4

 

Name: Telstra MMS
APN: telstra.mms
Proxy: not set
Port: not set
Username: not set
Password: not set
MMSC: http://mmsc.telstra.com:8002/
MMS Proxy: 10.1.1.180
MMS Port: 80
MCC: 505
MNC: 01
Authentication type: none
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4

 

Name: Telstra Broadband
APN: telstra.internet
Proxy: not set
Port: not set
Username: not set
Password: not set
MMSC: not set
MMS Proxy: not set
MMS Port: not set
MCC: 505
MNC: 01
Authentication type: none
APN type: dun
APN protocol: IPv4
APN roaming protocol: IPv4

 

Add each one as a seperate APN, select the first one as default and restart your phone.  Should be good.

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
10 REPLIES 10
DEANJA
Level 23: Superhero

Re: LG G3 32GB MMS not working

Hi Josh, no doubt you have checked in your settings that you have 'Mobile Data' ticked or turned on.

 

Also you should be using the cellular network NOT WiFi.

 

Signature.gif 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
JoshRR
Level 2: Rookie

Re: LG G3 32GB MMS not working

Yes, mobile data is and always is, on. Smiley Happy
DEANJA
Level 23: Superhero

Re: LG G3 32GB MMS not working

Have you tried with your WiFi turned off?

 

Signature.gif

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
JoshRR
Level 2: Rookie

Re: LG G3 32GB MMS not working

Yes, neither works, having said that the few times it does work I have been away from home, so not using WiFi
DEANJA
Level 23: Superhero

Re: LG G3 32GB MMS not working

That's the clue I'm afraid Josh and that's why I was pushing the point about WiFi.

 

For a few years now that's been the problem for sending and recieving MMS via android.

 

Signature.gif

 

 

If I have provided an answer, or posed a question that helps or interests you, your KUDOS vote would be appreciated Image and video hosting by TinyPic
If I or anyone has provided a solution, you'll help others if you mark our answer as the Solution The Ghoust Writers: STUDYING ABROAD


NB: I am NOT a Telstra employee, just another customer like you.
JoshRR
Level 2: Rookie

Re: LG G3 32GB MMS not working

Sorry I'm not following you.. so its a problem that MMS doesn't work with Android over data and WiFi?

 

Does that mean I've spent $x amount on an Android phone and I'm forever out of luck?

bemanuele
Level 7: Deputy Inspector
Accepted Solution

Re: LG G3 32GB MMS not working

Give these APN's a try...

 

These are off a Telstra branded LG G3...

 

Name: Telstra Internet
APN: telstra.wap
Proxy: not set
Port: not set
Username: not set
Password: not set
MMSC: not set
MMS Proxy: not set
MMS Port: not set
MCC: 505
MNC: 01
Authentication type: none
APN type: default
APN protocol: IPv4
APN roaming protocol: IPv4

 

Name: Telstra MMS
APN: telstra.mms
Proxy: not set
Port: not set
Username: not set
Password: not set
MMSC: http://mmsc.telstra.com:8002/
MMS Proxy: 10.1.1.180
MMS Port: 80
MCC: 505
MNC: 01
Authentication type: none
APN type: mms
APN protocol: IPv4
APN roaming protocol: IPv4

 

Name: Telstra Broadband
APN: telstra.internet
Proxy: not set
Port: not set
Username: not set
Password: not set
MMSC: not set
MMS Proxy: not set
MMS Port: not set
MCC: 505
MNC: 01
Authentication type: none
APN type: dun
APN protocol: IPv4
APN roaming protocol: IPv4

 

Add each one as a seperate APN, select the first one as default and restart your phone.  Should be good.

View solution in original post

JoshRR
Level 2: Rookie

Re: LG G3 32GB MMS not working

Thankyou this worked a treat!
insomnia_
Level 1: Cadet

Re: LG G3 32GB MMS not working

thanks that fixed both my mms problem and my 4g data not working.  all my APN entries were empty

 

bingy
Level 1: Cadet

Re: LG G3 32GB MMS not working

i had this problem for many years with multiple phones including an LG G3.. eventually i found out the cause. And it was not the settings. (which I had re-entered dozens of times)

 

 

it was because I still had an original NEXT G sim card which was almost 10 years old. The Telstra shop was amazed that it worked at all.. As soon as I changed the sim I could send and receive MMS. 

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit