Telstra247
Level 1: Cadet

Miss Calls from Numbers Not Called

Answered

Eight different people called my number today stating that they had received a missed call from my number.

I had not rung those mobile phone numbers nor are those numbers in my address book.

How did those people get me number if I had not called them?

1 ACCEPTED SOLUTION

Accepted Solutions
Dowser
Level 21: Augmented
Level 21: Augmented
Accepted Solution

Re: Miss Calls from Numbers Not Called

It’s likely that your number has been spoofed (possibly by scammers).

 

You can read about it in this ABC article

View solution in original post

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4 REPLIES 4
Dowser
Level 21: Augmented
Level 21: Augmented
Accepted Solution

Re: Miss Calls from Numbers Not Called

It’s likely that your number has been spoofed (possibly by scammers).

 

You can read about it in this ABC article

View solution in original post

kiarar
Level 1: Cadet

Re: Miss Calls from Numbers Not Called

they may have got your number if you have entered in in any surveys

 

k.reid
TommyR
Support Team
Support Team

Re: Miss Calls from Numbers Not Called

Hi Telstra247. 

Yes, sounds like your number has been spoofed. We do what we can to block & stop scam callers, but as we're not a law enforcement agency & the majority of scam calls come from overseas using number spoofing, it can be hard to stop them entirely. If you continue to get them, please chat to our "Unwelcomed Calls" team on 1800805996. 


We have a guide here on how to handle nuisance calls: https://tel.st/jabntk. You can see our privacy policy and how we handle your data here https://tel.st/5nqgz3.

 

The other, less convenient option would be to change your number. You can request that via the Telstra App messaging team or if you speak with the unwelcomed calls team on the number above. 


 

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TommyR
Support Team
Support Team

Re: Miss Calls from Numbers Not Called

Hi Telstra247.

 

Just checking into see if you need a further hand?

____________________

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Don't forget to tag answers as Accepted Solutions and give a Kudo to the member(s) who helped you out

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