Level 1: Cadet

over heat

Ever since ive had my samsung s4 it seems to over heat.. spcially when im talking 2 sum1 on the ph I have to put the ph on speaker cos it gets to hot to put the ph to my ear.

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Telstra (Retired)
Telstra (Retired)

Re: over heat

Hi kamela, 

Sounds like you need to have your phone sent in to be assessed by our National Repair Centre. 

This isn't really something that we can fix over the phone unfortunately. 

Just take your phone into any Telstra store, and they'll assist you in getting it sent in. 

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