santana60
Level 2: Rookie

phone turns itself on

I have and htc one xl i have had the phone for about a month the problem i have when i shut the phone down at night before going to bed and i make sure that i select the shutdow option when i get up in the morning and goto turn the phone

on it boots straight into the htc desktop does not ask for a pin number etc if i clickon the phone icon bottom left corner all the contacts have a red arrow on them instead of a green arrow if i try to dial one of those contacts the phone tells me to turn off airoplane mode which when u checked is turned off  shutting down  does not help i have to use the restart option after the restart the phone operates normaly is there something within settings i can do to fix this problem.

ps this problem occurs about 7 out  of 10 times

Was this helpful?

  • Yes it was, thank you
  • No, I still need help

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit