Glenn39
Level 1: Cadet

pre paid mobile sim card not alwolling me to make or recive calls

mobile number

sim number

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2 REPLIES 2
TommyR
Support Team
Support Team

Re: pre paid mobile sim card not alwolling me to make or recive calls

Hi Glenn39.

 

I see you are having trouble making and receiving calls on your prepaid service. What happens when you try to make or answer a call? Are you getting a specific error message when you try?

Have you made sure to recharge your prepaid service so there is sufficient credit on the service?

 

 

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TommyR
Support Team
Support Team

Re: pre paid mobile sim card not alwolling me to make or recive calls

Hi Glenn39. Just checking into see if you need a further hand? - Tom

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