jandl
Level 2: Rookie

Samsung Galaxy S4 Wifi hotspot not connecting

Previously I've used the wifi hotspot on my Telstra Samsung Galaxy S4 without a problem. I've tried using it lately and the connected devices (laptops, etc.) all appear to connect to the phone but can't access the internet.

 

I've followed the guide to no avail - http://www.telstra.com.au/account-services/mobile-support/includes/mobile-support.cfm?deviceId=6329&...

 

Is this a known issue from the 4.3 upgrade or is there something else I should be doing?

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3 REPLIES 3
dennyj
Level 1: Cadet

Re: Samsung Galaxy S4 Wifi hotspot not connecting

I've got the same problem. I don't use hotspot regularly so I'm not exactly sure when it stopped working but I suspect it started after an Android update - particularly as a colleague also has same problem.

 

Any ideas ?

jandl
Level 2: Rookie

Re: Samsung Galaxy S4 Wifi hotspot not connecting

I was able to get around this by deleting all saved wifi networks and reconnecting.

 

Not sure exactly what it was but that worked.

monty1990
Level 1: Cadet

Re: Samsung Galaxy S4 Wifi hotspot not connecting

Ill be testing this out after work today hopefully this works for me as well

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