Naresha
Level 1: Cadet

Telstra 24x7 Widget stuck on home screen

Answered

I have somehow ended up with a non-functional version of the widget stuck on my home screen. It doesn't open when tapped on, it doesn't update and it can't be moved or removed. I can load another fully functional version of the widget but it loads behind the frozen version.

1 ACCEPTED SOLUTION

Accepted Solutions
SteveW_52
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Telstra 24x7 Widget stuck on home screen

Have you tried restarting your phone?

 

You might be able to check for an update then, there was one released recently.

 

If the same thing happens again, after the restart, I would suggest making a report here

https://say.telstra.com.au/customer/general/forms/24x7-feedback

 

 

Stevo 52
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

View solution in original post

Was this helpful?

  • Yes it was, thank you
  • No, I still need help
1 REPLY 1
SteveW_52
Level 22: Superhuman
Level 22: Superhuman
Accepted Solution

Re: Telstra 24x7 Widget stuck on home screen

Have you tried restarting your phone?

 

You might be able to check for an update then, there was one released recently.

 

If the same thing happens again, after the restart, I would suggest making a report here

https://say.telstra.com.au/customer/general/forms/24x7-feedback

 

 

Stevo 52
Too many devices, probably an addict 🙂 also a tinkerer and developer of stuff..
Not with Telstra, just another customer like you!

View solution in original post

Set it & forget it

With direct debit there’s no need to give paying your bill another thought.

Avoid queuing up and never worry about late fees again.

Setup direct debit