Nateashton
Level 1: Cadet

Telstra Portal page popping up over other apps

Hello,

 

I am having a reoccurring issue on my android phone where a Connect to Telstra Air page in Chrome will pop up over any other app that is open, usually only when I am driving.

 

It is particularly annoying when I am driving and using google maps and chrome opens with this page over the navigation screen.

 

How do I get this to stop happening?

 

Thanks

 

 

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2 REPLIES 2
DrQ
Level 24: Supreme Being
Level 24: Supreme Being

Re: Telstra Portal page popping up over other apps

In the Telstra Air app you can turn it to not connect automatically, essentially it sounds like it’s trying to connect automatically to every Telstra Air hub it is passing. 

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Previously worked with a Telstra Partner however I am not a Telstra Employee, just a fellow customer helping when I can.

Nateashton
Level 1: Cadet

Re: Telstra Portal page popping up over other apps

Thanks DrQ! I will give this a try and let you know how it goes on my way home.

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