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Telstra pre-paid mobile sim activation issue
I have purchased a Telstra pre-paid sim and fill-out the activation form on 3rd of May. Still waiting for my sim to be activated (I'm keeping my existing number).
When I fill-out the activation form on 3rd of May I got an email saying "Your Pre-Paid service 042202**** should be active within the next four hours but may take up to 24 hours during business hours*.". I haven't received any updates since then. I tried calling help desk but helpdesk number, but doesn't seem to work, may be due to Covid-19? The live chat seems to be operating on limited times. Tried the live chat a couple of time but didn't give me any straight answer.
Can someone please help?
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